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7Yearsby MADITECH7 Years · by MADITECH

Buy back your time.
We handle the rest.

The only thing money is truly good for is buying back more of your time. Concierge is built for the veteran salesperson who has earned the right to stop doing the running around, and start doing only the selling.

See the Concierge planStart now

Presentator deliveries

When your dealership runs out of lot porters, the delivery does not have to stop with you. A Presentator is an on-call, sales-trained professional who comes out and completes the delivery and handoff on your behalf. They present the vehicle, walk the customer through it, and close out the delivery so you never leave the floor. Deliveries are the flagship, and they are only one of many concierge services.

Make the request

Call the Concierge App phone line or open a request in the Concierge Portal. Tell us the vehicle, the customer, and where it needs to go.

A Presentator is dispatched

A sales-trained, professional Presentator is assigned to your delivery. Need more than one out at the same time? Give us 24 hours notice and we arrange a team.

The delivery is completed

Your Presentator drives the vehicle out, walks the customer through it, completes the handoff, and reports back. You stay on the floor selling.

More than one Presentator? Arrange a team with 24 hours notice through the Concierge App phone line or the Concierge Portal.

Heritage · since 2008

JOEY Concierge started at the drag strip in 2008.

JOEY is named after Joseph Good, a very good friend of Lucky Ranasinghe and the real Joey behind the name. In July 2008, through long-standing relationships in the industry, the JOEY crew ran concierge for Don Schumacher Racing at the Schuck's Auto Supply NHRA Nationals at Pacific Raceways in Kent, Washington. Today that race is the NHRA Northwest Nationals.

The work was the same work we do now. Airport pickups and drop-offs, rental and courtesy cars, several vehicles kept moving for the whole race weekend, and any help the team needed on track. The racers raced, and the JOEY crew handled everything around them.

The race
Schuck's Auto Supply NHRA Nationals, July 18 to 20, 2008, Pacific Raceways, Kent, Washington
The car
Jack Beckman's Valvoline / Mail Terminal Services Dodge Charger R/T Funny Car for DSR. Qualified No. 14, won round one over Tommy Johnson Jr., and went out in round two to Gary Densham.
Top Fuel
Tony Schumacher won Top Fuel for DSR that weekend.
The dealership partner
Rairdon's. A Rairdon.com decal rode on Beckman's car, on the front fender, just behind the front wheel arch, above the Freightliner decal. The photos below show it.

From the record

2008 · Pacific Raceways, Kent, Washington

Seen on

Third-party references, 2008

Video and photos published by others that show the JOEY and Rairdon connection. Each one shows the still where the Rairdon decal appears, says why it is a reference, and credits its source. Tap a still to see the full frame, or open the video on YouTube at that moment.

Third-party references, 2008Show all 3 references3 references, including Flickr, a fan upload of the ESPN broadcast on YouTube.

“They were the New York Yankees of drag racing.”

Joey (Joseph Good), on Don Schumacher Racing

“Let's just say they were big steaks. And lobster tails the same size.”

Joey (Joseph Good), on the night Don Schumacher asked the crew to stay for New York steaks

Full circle

In 2025 the same offer went to Tony Stewart Racing, and the JOEY crew ran concierge for the TSR team at the NHRA Northwest Nationals, on the same Kent strip where it started. Today JOEY Concierge is Tony Stewart Racing's concierge under a formal yearly partnership.

Now Tony Stewart Racing is bringing on Tony Schumacher, Don Schumacher's son, who drives TSR's Top Fuel car from the 2027 season. For the JOEY crew, that is a full circle moment.

Don Schumacher passed away in December 2023, at 79. We are grateful for that first weekend in Kent.

Team, driver and sponsor names appear as a statement of JOEY's history, not as an endorsement of JOEY. Race results are from the public record of the 2008 event. The 2008 photos are by Dawn (dawn-pinkchick) on Flickr, used under CC BY 2.0; they are not JOEY's photos and their use does not imply anyone in them endorses JOEY.

Matt Hagan of the Tony Stewart Racing team with JOEY beside him at the 2025 NHRA Northwest Nationals, the weekend the JOEY crew took the Tony Stewart team to the first place podium. JOEY, the first Presentator of the company, holds the trophy beside the winning car.
The new era · 2025

The first JOEY Concierge case of the new era (2025), Tony Stewart Racing and the Direct Connection crew.

Before concierge was a plan on this page, it was a job at the track, first in 2008 and again in 2025. Tony Stewart Racing's Direct Connection crew was the first team the JOEY crew ran concierge for in the new era, handling the running around at the NHRA Northwest Nationals so the crew could stay focused on race day.

That weekend brought back the pattern from 2008 that JOEY Concierge still follows. You stay on the thing only you can do, and the concierge handles everything else on the list.

The Presentator holding the trophy, standing beside the winning car and in front of the winning driver, is JOEY. He was the first Presentator of the company, and the first Presentator of the JOEY Concierge Team.

Pictured: Matt Hagan of the Tony Stewart Racing team, with JOEY beside him, at the 2025 NHRA Northwest Nationals, the weekend we took the Tony Stewart team to the first place podium.

More from that weekend

The rest of the 2025 Northwest Nationals.

Seen on

Third-party references, 2025

Video and photos published by others that show the JOEY and Rairdon connection. Each one shows the still where the Rairdon decal appears, says why it is a reference, and credits its source. Tap a still to see the full frame, or open the video on YouTube at that moment.

Third-party references, 2025Show all 10 references10 references, including NHRA on YouTube, Dragzine on YouTube.
Back at the track

This year, JOEY Concierge went back to the drag strip.

JOEY Concierge returned to the drag strip this year, sponsoring Tony Stewart again. This time Tony brought Elite Motorsports along too, and the Tony Stewart Racing team on hand included Matt Hagan and Leah Pruett.

The 2025 case above was not a one-off, and neither was 2008. This is a relationship that keeps coming back, year after year, and JOEY Concierge was there for it again.

Seen on

Third-party references, 2026

Video and photos published by others that show the JOEY and Rairdon connection. Each one shows the still where the Rairdon decal appears, says why it is a reference, and credits its source. Tap a still to see the full frame, or open the video on YouTube at that moment.

Third-party references, 2026Show all 4 references4 references, including Tony Stewart Racing Nitro on YouTube, Stellantis North America media.

Now Live in 16 States and Counting

JOEY Concierge is actively operating across the country, expanding into more markets every quarter. Your region is either live now or next on the list.

  • Washington
  • California
  • Oregon
  • Idaho
  • New York
  • New Jersey
  • Massachusetts
  • Vermont
  • New Hampshire
  • Connecticut
  • Pennsylvania
  • Maryland
  • Delaware
  • Nevada
  • Arizona
  • Texas
  • + more soon

Want to bring JOEY Concierge to your area? Become a Presentator

The 20 that move the needle most.

Out of all one hundred, these are the high-leverage hand-offs. Each one is hours back in your day or dollars added to your check.

  1. Off-site customer delivery

    A sales-trained Presentator drives the sold vehicle to the customer at home or at work and completes the full handoff for you.

    Hand off a 90-minute delivery and stay on the lot closing your next deal.
    Presentator Deliveries

  2. Delivery when porters are out

    When your dealership runs short on lot porters, a Presentator covers the delivery so the sale never stalls waiting on staff.

    Never lose a same-day delivery to a short-staffed porter desk.
    Presentator Deliveries

  3. Multiple Presentators on one day

    Need more than one Presentator out at once? Arrange a team with 24 hours notice through the Concierge App phone line or the Concierge Portal.

    Run several deliveries in parallel on your biggest sales days.
    Presentator Deliveries

  4. Evening and weekend deliveries

    A Presentator handles the after-hours delivery your customer wanted, so you keep your evening and still get the signed paperwork.

    Close the deal without giving up your own night off.
    Presentator Deliveries

  5. Long-distance delivery runs

    For a buyer two hours away, a Presentator makes the drive and presents the vehicle so you are not off the floor for half a day.

    Keep four hours of selling time on a long-haul delivery.
    Presentator Deliveries

  6. Delivery with trade pickup

    The Presentator delivers the new vehicle and drives the customer trade back to the store in one round trip.

    Combine delivery and trade pickup into a single logistics run.
    Presentator Deliveries

  7. DMV title and registration runs

    A concierge runner takes title and registration paperwork to the DMV and waits in line so you never leave the floor.

    Reclaim a half-day every time the DMV line would have been yours.
    Paperwork, DMV, and Title

  8. Missing-document chase

    Concierge calls the customer for the missing proof of insurance or signature page so the deal funds without you nagging.

    Get deals funded faster without playing document collector.
    Paperwork, DMV, and Title

  9. Trade appraisal pickup

    A concierge driver picks up a customer trade for appraisal so the buyer never has to drive to the store first.

    Appraise trades without making the customer come in.
    Vehicle Logistics

  10. Customer ride to the dealership

    Concierge arranges a ride for a buyer without transportation so a no-car customer still becomes a sale.

    Close buyers who could not otherwise get to the lot.
    Customer Pickups and Drop-offs

  11. Test-drive at the customer location

    Concierge brings the vehicle to a serious buyer for a test drive at their home or office.

    Convert busy buyers who cannot make it in to test drive.
    Customer Pickups and Drop-offs

  12. Dealer-trade vehicle pickup

    Concierge drives to the trading dealership and brings back the exact unit your customer wants.

    Land a dealer trade without losing a selling day to the drive.
    Dealer Trades and Sourcing

  13. Day-off lead coverage

    On your day off, JOEY and concierge keep your leads warm and handle handoffs so nothing goes cold.

    Take a real day off without losing a single lead.
    After-Hours and Days-Off Coverage

  14. Vacation desk coverage

    While you are away, concierge fields your pipeline, answers buyers, and queues deals for your return.

    Come back from vacation to a full, warm pipeline.
    After-Hours and Days-Off Coverage

  15. Overflow internet leads

    When more leads land than you can touch, concierge handles the overflow first-contact so none age out.

    Touch every lead even on your busiest days.
    Overflow Lead Handling

  16. Speed-to-lead first response

    Concierge backs up JOEY so new leads get a personal reply quickly.

    Win the deal by being first to respond, every time.
    Overflow Lead Handling

  17. Demo vehicle staging

    Concierge pulls, fuels, and stages the demo unit up front so it is ready the moment your buyer arrives.

    Start every test drive without the scramble to find the car.
    Demo and Delivery Prep

  18. Follow-up calls placed for you

    Concierge makes your routine follow-up calls and texts you back only the buyers who responded.

    Skip the dial grind and talk only to live buyers.
    Follow-up Done For You

  19. Post-sale thank-you outreach

    Concierge sends a personal thank-you and review request after every delivery so your CSI climbs.

    Lift your CSI and reviews without lifting a finger.
    Follow-up Done For You

  20. Whatever the ask, handled

    If it saves you time and is reasonable in the car business, request it through the Concierge App phone line or Portal and a person handles it.

    One line for anything that buys back your hours.
    Sales Errands and Concierge Extras

Everything you can hand off.

One hundred concrete tasks, grouped into the 10 kinds of help a senior salesperson actually needs. Open any group to see the full list.

  • Presentator Deliveries

    Sales-trained Presentators complete your vehicle deliveries and handoffs so you never leave the floor.

    12
    • Off-site customer delivery
    • Delivery when porters are out
    • Multiple Presentators on one day

  • Paperwork, DMV, and Title

    DMV runs, titles, plates, payoffs, and missing-document chasing handled start to finish.

    11
    • DMV title and registration runs
    • Out-of-state title processing
    • Temporary tag pickup and delivery

  • Vehicle Logistics

    Vehicles moved wherever they need to go: detail, service, sister lots, auctions, and back.

    10
    • Trade appraisal pickup
    • Vehicle to detail and back
    • Service loaner swaps

  • Customer Pickups and Drop-offs

    Rides and visits that get buyers, co-signers, and trades to the deal, and everyone home again.

    8
    • Customer ride to the dealership
    • Drop the customer home after delivery
    • Spouse or co-signer pickup

  • Dealer Trades and Sourcing

    Dealer trades located, picked up, swapped, and condition-checked store to store.

    7
    • Dealer-trade vehicle pickup
    • Dealer-trade paperwork exchange
    • Locate-and-source coordination

  • After-Hours and Days-Off Coverage

    Your pipeline stays warm on days off, vacations, sick days, nights, and holidays.

    7
    • Day-off lead coverage
    • Vacation desk coverage
    • After-hours customer replies

  • Overflow Lead Handling

    Overflow leads answered quickly so fewer opportunities age out while you are with a customer.

    8
    • Overflow internet leads
    • Speed-to-lead first response
    • Lead requalification sweeps

  • Demo and Delivery Prep

    Demos staged, deliveries bowed and prepped, and owner packets ready before the customer arrives.

    8
    • Demo vehicle staging
    • Delivery-day bow and stage
    • Feature and tech walkthrough prep

  • Follow-up Done For You

    Routine follow-up calls, thank-yous, reminders, and re-engagement done in your name.

    9
    • Follow-up calls placed for you
    • Post-sale thank-you outreach
    • Service-to-sales follow-up

  • Sales Errands and Concierge Extras

    Bank drops, research, scheduling, and every other time-eating errand a person can run for you.

    20
    • Buyer gift and amenity runs
    • Bank and payoff drops
    • Insurance office coordination

Your time is the asset. Start protecting it.

One hundred jobs off your plate, an on-call Presentator for your deliveries, and a human concierge team behind it all. This is what the Concierge plan buys you.

View Concierge pricingStart now

Concierge and Presentator delivery availability varies by region and is expanding.

Interested in joining the network? Become a Presentator

Concierge | JOEY