Free 1-on-1 training,
built around your workload
Every JOEY plan at $200/month or above includes complimentary one-on-one training on the JOWI tool and the full JOEY system. Three sessions, zero extra charge, ever.
Training is completely optional. You can decline and still get full access to the system.
Everything you need to hit the ground running
The sessions are hands-on, not generic. Your trainer works through your actual leads, your exact workflow, and your dealership setup.
1-on-1 with a JOEY expert
A real person, dedicated to your session. No group webinars, no pre-recorded videos. Just you and a trainer who knows the JOEY system inside out.
Tailored to your exact use case
Your trainer reviews your deal volume, lead sources, and workload before each session. You learn what applies to you, not a theoretical rep.
Scheduled on your time
Sessions run once a week for the first three weeks of your onboarding. You pick the time slot. Book and reschedule from your dashboard (coming to the dashboard).
Zero extra charge, ever
Complete all three sessions and you get them at no cost, for the lifetime of your membership. There are no hidden training fees.
Great if you are less technical
Not everyone comes in knowing CRMs and AI tools. That is fine. The sessions move at your pace and cover exactly what you need to feel confident using the system.
JOWI tool deep dive included
Every session covers the JOWI tool in depth, not just an overview. You learn how to get the most out of it for your specific lead flow and communication volume.
How the three sessions work
The series runs across your first three weeks, then continues on your schedule for as long as you are a member.
Session 1: Setup and orientation
Your trainer walks through your account setup, confirms your CRM is connected correctly, and shows you how JOEY reads and acts on your leads. You leave this session knowing exactly what the system is doing on your behalf each day.
Session 2: Live workflow and first results
You have had a week of live data. This session reviews your actual numbers, fine-tunes your JOWI settings for your lead volume, and covers the communication cadence so you understand what goes out, when, and why.
If you need to move Session 2, you get two chances to reschedule before the slot is released. After two missed attempts, that session is considered used.
Session 3: Advanced use and optimization
The final session goes deeper: advanced JOWI configurations, reporting, and any questions from your first two weeks. By the end, you are running the system independently and getting full value from your plan.
Same two-reschedule rule applies. Complete all three sessions and they are yours at no extra charge. That is the full deal.
After the series: sessions on request
Once you complete your three onboarding sessions, you can schedule follow-up training whenever you need it. No set schedule, no extra charge. Book from your dashboard (coming to the dashboard) and a trainer will confirm the slot.
Priority phone support, any time
On top of the training series, every $200+ member gets direct access to priority phone support. Not a ticket queue. An actual person.
Who should take the training
The sessions are built for salespeople, not IT departments. If any of these sound like you, the training will pay off fast.
New to AI tools You know sales, not software. Training makes the system feel natural in the first week instead of the fourth.
High lead volume 50 or more leads in your pipeline means settings matter. A trainer helps you tune JOWI so nothing falls through the cracks.
Switching from another CRM Coming from a different system? Training maps your old habits to the JOEY workflow so the transition is smooth.
Want fast results Reps who take training in the first week consistently activate more of the system and see results sooner than those who figure it out alone.
Complex workload Multiple lead sources, internet department splits, or special workflows all benefit from a trainer who can configure things specifically for your setup.
Competitive store Every lead counts. Training means you are not leaving configuration errors on the table while you self-teach.
Frequently asked questions
Straight answers to what most people ask before they sign up.
Which plans include the training?
Any plan at $200/month or above. If your plan is below $200/month, training is not included, but you can upgrade at any time to unlock it. See the pricing page for plan details.
What exactly does the forfeiture rule mean for Session 1?
Session 1 must be completed within your first 7 days of onboarding. If you do not use it in that window, it is forfeited and does not carry over. Sessions 2 and 3 are not on a hard deadline, but each gives you two chances to reschedule if you need to move it.
What happens if I miss a session twice?
You get two reschedule chances per session (Sessions 2 and 3). If you miss both rescheduled slots, that session is considered used. You keep the sessions you did complete, and post-series on-request sessions remain available.
How do I book my sessions?
Booking and rescheduling will be available directly from your dashboard (this feature is coming to the dashboard). Until then, your welcome email includes the contact details to get your first session on the calendar.
Is there any cost after the three sessions?
No. Complete all three sessions and they are included in your plan at no extra charge. On-request sessions after the series are also covered as long as you remain a $200+ member. There are no hidden training fees.
What is covered in the sessions?
Sessions cover the JOWI tool in depth, the full JOEY system, your specific account configuration, your lead flow, communication cadence settings, and any questions from your first weeks of use. The content is tailored to you, not a fixed script.
I am pretty tech-savvy. Do I still need the training?
It is optional. If you are comfortable configuring software and prefer to explore independently, skip it. The option stays open. Many tech-comfortable members still take at least one session because the JOWI tool has configuration depth that is faster to learn with a guide than to discover alone.
Can I use priority phone support outside of training weeks?
Yes. Priority phone support is a separate benefit from the training sessions. As a $200+ member, you can contact the priority line any time, not just during onboarding. The contact number is in your welcome email after signup.
Get the training when you join
Pick a plan at $200/month or above and your three complimentary sessions are waiting. Start when you are ready, skip if you prefer.